论文标题
捕获运输决策者的实践，挑战和需求
Capturing the Practices, Challenges, and Needs of Transportation Decision-Makers
论文作者
论文摘要
来自政府机构的运输决策者在解决交通网络条件方面发挥了重要作用，这反过来对公民的福祉产生了重大影响。这组从业者的实践，挑战和需求在HCI文献中的代表性较低。我们通过对魁北克运输公司的19位从业人员进行的访谈研究解决了这一差距，魁北克运输公司是一家负责加拿大魁北克省运输基础设施的政府机构。我们发现，这组决策者可以从有关数据分析工具和平台的研究中受益（1）提供信息以支持数据质量意识，（2）与从业者的复杂工作流程中的其他工具可互操作，并且（3）支持直观且可定制的视觉分析。这些含义也可以为支持其他决策任务和领域的工具设计提供信息。
Transportation decision-makers from government agencies play an important role in addressing the traffic network conditions, which in turn, have a major impact on the well-being of citizens. The practices, challenges, and needs of this group of practitioners are less represented in the HCI literature. We address this gap through an interview study with 19 practitioners from Transports Québec, a government agency responsible for transportation infrastructures in Québec, Canada. We found that this group of decision-makers can most benefit from research about data analysis tools and platforms that (1) provide information to support data quality awareness, (2) are interoperable with other tools in the complex workflow of the practitioners, and (3) support intuitive and customizable visual analytics. These implications can also be informative to the design of tools supporting other decision-making tasks and domains.
