论文标题
未满足的移动翻译的需求和机会AI
Unmet Needs and Opportunities for Mobile Translation AI
论文作者
论文摘要
翻译应用程序和设备通常是在出国旅行时提供帮助的背景下提出的。但是，跨语言交流需求的范围更广泛。为了调查这些需求，我们对跨越社会经济地位和地理区域的人口进行了三项研究：（1）美国旅行者，（2）印度的移民工人以及（3）美国移民人口。我们将经常的旅行者的看法和实际翻译需求与两个移民社区的经常翻译需求进行了比较。后两个人的语言水平较低，具有最大的翻译需要浏览其日常生活。但是，当前的移动翻译应用程序无法满足这些需求。我们的发现提供了有关移动翻译工具的使用实践和局限性的新见解。最后，我们提出了设计含义，以帮助应用更好地满足这些未满足的需求。
Translation apps and devices are often presented in the context of providing assistance while traveling abroad. However, the spectrum of needs for cross-language communication is much wider. To investigate these needs, we conducted three studies with populations spanning socioeconomic status and geographic regions: (1) United States-based travelers, (2) migrant workers in India, and (3) immigrant populations in the United States. We compare frequent travelers' perception and actual translation needs with those of the two migrant communities. The latter two, with low language proficiency, have the greatest translation needs to navigate their daily lives. However, current mobile translation apps do not meet these needs. Our findings provide new insights on the usage practices and limitations of mobile translation tools. Finally, we propose design implications to help apps better serve these unmet needs.
