论文标题
Vigiflood：评估观点改变对洪水警惕的影响
VigiFlood: evaluating the impact of a change of perspective on flood vigilance
论文作者
论文摘要
应急管理人员接受了有关“首先，正确和可信”的重要性的沟通培训，并考虑了受众的心理以及在压力和风险下的特定推理。但是我们认为，应该对公民进行类似的培训，以解决如何处理风险交流。特别是，此类信息必然会带有一部分不确定性，因为大多数自然风险很难提前准确地预测。然而，即使过去犯了预测错误，公民也应继续信任紧急沟通者。 我们设计了一个名为Vigiflood的严肃游戏，基于2018年10月在法国西南部撞击法国西南部的一项真实案例研究。在此游戏中，用户通过扮演紧急沟通者的角色来改变观点，不得不基于不确定的线索设置警惕性的水平，以提醒人口。我们的假设是，这种观点的改变可以提高玩家对未来洪水警惕性公告的意识和反应。我们通过在线调查评估了该游戏，在线调查中，人们被要求回答有关洪水风险意识和在玩游戏之前和之后的行为意图的问卷，以评估其影响。
Emergency managers receive communication training about the importance of being 'first, right and credible', and taking into account the psychology of their audience and their particular reasoning under stress and risk. But we believe that citizens should be similarly trained about how to deal with risk communication. In particular, such messages necessarily carry a part of uncertainty since most natural risks are difficult to accurately forecast ahead of time. Yet, citizens should keep trusting the emergency communicators even after they made forecasting errors in the past. We have designed a serious game called Vigiflood, based on a real case study of flash floods hitting the South West of France in October 2018. In this game, the user changes perspective by taking the role of an emergency communicator, having to set the level of vigilance to alert the population, based on uncertain clues. Our hypothesis is that this change of perspective can improve the player's awareness and response to future flood vigilance announcements. We evaluated this game through an online survey where people were asked to answer a questionnaire about flood risk awareness and behavioural intentions before and after playing the game, in order to assess its impact.
