论文标题
从机器人过程自动化到智能过程自动化：新兴趋势
From Robotic Process Automation to Intelligent Process Automation: Emerging Trends
论文作者
论文摘要
在这项调查中，我们研究了机器智能的最新进展如何破坏业务流程的世界。在过去的十年中，在``机器人过程自动化''（RPA）的保护下取得了稳步的进步。但是，我们目前正处于这种演变中的一个变化点，正如一种称为``智能过程自动化''（IPA）的新范式出现的，将机器学习（ML）和人工智能（AI）技术带来了，以便改善业务流程成果。本文的目的是对这个新兴主题进行调查，并在人工智能和业务流程的交集中确定关键的开放研究挑战。我们希望这个新兴主题将在RPA论坛上引发引人入胜的对话。
In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of ``robotic process automation'' (RPA). However, we are currently at an inflection point in this evolution, as a new paradigm called ``Intelligent Process Automation'' (IPA) emerges, bringing machine learning (ML) and artificial intelligence (AI) technologies to bear in order to improve business process outcomes. The purpose of this paper is to provide a survey of this emerging theme and identify key open research challenges at the intersection of AI and business processes. We hope that this emerging theme will spark engaging conversations at the RPA Forum.
