论文标题

制定在线健康和用户信任的度量

Developing a measure of online wellbeing and user trust

论文作者

Dowthwaite, Liz, Vallejos, Elvira Perez, Creswick, Helen, Portillo, Virginia, Patel, Menisha, Zhao, Jun

论文摘要

本文根据与年轻和老年人的一系列研讨会的结果,描述了正在进行的两个量表的持续发展以衡量在线健康和信任的第一阶段。首先,在线福祉量表包括涵盖心理,或eudaimonic,福祉和主观或享乐人,福祉以及数字素养和在线活动的子量表;总体目的是了解用户的在线体验如何影响其福祉。第二个量表,信托指数包括三个子量表,涵盖了信任对用户的重要性,信任信念和上下文因素;该量表的目的是检查对在线算法驱动系统的信任。这些量表将共同用于帮助研究人员了解信任(或缺乏信任)与整体福祉在线之间的关系。他们还将为开发一套工具的开发做出贡献,以授权用户谈判在线信任问题,并设计用于在线算法驱动系统开发中包含信任考虑的指南。下一步是在一项大型在线研究中释放该试验而开发的原型量表,以验证这些措施。

This paper describes the first stage of the ongoing development of two scales to measure online wellbeing and trust, based on the results of a series of workshops with younger and older adults. The first, the Online Wellbeing Scale includes subscales covering both psychological, or eudaimonic, wellbeing and subjective, or hedonic, wellbeing, as well as digital literacy and online activity; the overall aim is to understand how a user's online experiences affect their wellbeing. The second scale, the Trust Index includes three subscales covering the importance of trust to the user, trusting beliefs, and contextual factors; the aim for this scale is to examine trust in online algorithm-driven systems. The scales will be used together to aid researchers in understanding how trust (or lack of trust) relates to overall wellbeing online. They will also contribute to the development of a suite of tools for empowering users to negotiate issues of trust online, as well as in designing guidelines for the inclusion of trust considerations in the development of online algorithm-driven systems. The next step is to release the prototype scales developed as a result of this pilot in a large online study in to validate the measures.

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