论文标题

一个深入的预测网络,用于了解广告商的意图和满意度

A Deep Prediction Network for Understanding Advertiser Intent and Satisfaction

论文作者

Guo, Liyi, Lu, Rui, Zhang, Haoqi, Jin, Junqi, Zheng, Zhenzhe, Wu, Fan, Li, Jin, Xu, Haiyang, Li, Han, Lu, Wenkai, Xu, Jian, Gai, Kun

论文摘要

对于淘宝和亚马逊等电子商务平台,广告商在整个数字生态系统中发挥着重要作用:它们的行为明确影响用户的浏览和购物体验;更重要的是,广告商在广告上的支出构成了平台收入的主要来源。因此,为广告商提供更好的服务对于电子商务平台的长期繁荣至关重要。为了实现这一目标,广告平台需要对广告客户的营销意图和对广告性能的满意度有深入的了解,以此为基础,可以进一步优化以正确的方向为广告商提供服务。在本文中,我们提出了一个新颖的深层满意度预测网络(DSPN),该网络同时建模广告商的意图和满意度。它采用了两个阶段的网络结构,通过考虑广告商的动作信息和广告绩效指标的特征,可以共同学习广告客户的意图和满意度。阿里巴巴广告数据集和在线评估的实验表明,我们提出的DSPN优于最先进的基线,并且在在线环境中的AUC方面具有稳定的性能。进一步的分析表明,DSPN不仅可以准确地预测广告商的满意度,而且还学会了可解释的广告商的意图,从而揭示了进一步优化广告性能的机会。

For e-commerce platforms such as Taobao and Amazon, advertisers play an important role in the entire digital ecosystem: their behaviors explicitly influence users' browsing and shopping experience; more importantly, advertiser's expenditure on advertising constitutes a primary source of platform revenue. Therefore, providing better services for advertisers is essential for the long-term prosperity for e-commerce platforms. To achieve this goal, the ad platform needs to have an in-depth understanding of advertisers in terms of both their marketing intents and satisfaction over the advertising performance, based on which further optimization could be carried out to service the advertisers in the correct direction. In this paper, we propose a novel Deep Satisfaction Prediction Network (DSPN), which models advertiser intent and satisfaction simultaneously. It employs a two-stage network structure where advertiser intent vector and satisfaction are jointly learned by considering the features of advertiser's action information and advertising performance indicators. Experiments on an Alibaba advertisement dataset and online evaluations show that our proposed DSPN outperforms state-of-the-art baselines and has stable performance in terms of AUC in the online environment. Further analyses show that DSPN not only predicts advertisers' satisfaction accurately but also learns an explainable advertiser intent, revealing the opportunities to optimize the advertising performance further.

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