论文标题
用户对通过Twitter收集的电信应用程序的看法
Users Perceptions about Teleconferencing Applications Collected through Twitter
论文作者
论文摘要
COVID-19爆发中断了不同的组织，员工和学生，他们转向触发申请，即使在隔离期间也进行协作和社交。因此，随着移动应用程序下载的涌现，电信应用程序的需求达到了有史以来最高的数字。但是，一些电信应用程序最近遇到了一些问题，例如安全，隐私，媒体质量，可靠性，能力和技术困难。因此，在这项工作中，我们探讨了不同用户对不同的电信应用程序的意见。首先，使用不同的关键字提取有关远程工作和不同电信应用程序的Twitter上的帖子。然后，提取的推文传递给情感分类器，以将推文分类为正和负面。之后，提取和分析了不同的触发应用程序的最重要特征。最后，我们重点介绍了不同电话会议应用的主要优势，缺点和挑战。
The COVID-19 outbreak disrupted different organizations, employees and students, who turned to teleconference applications to collaborate and socialize even during the quarantine. Thus, the demand of teleconferencing applications surged with mobile application downloads reaching the highest number ever seen. However, some of the teleconference applications recently suffered from several issues such as security, privacy, media quality, reliability, capacity and technical difficulties. Thus, in this work, we explore the opinions of different users towards different teleconference applications. Firstly, posts on Twitter, known as tweets, about remote working and different teleconference applications are extracted using different keywords. Then, the extracted tweets are passed to sentiment classifier to classify the tweets into positive and negative. Afterwards, the most important features of different teleconference applications are extracted and analyzed. Finally, we highlight the main strengths, drawbacks and challenges of different teleconference applications.
