论文标题
聊天机器人作为对话医疗服务
Chatbots as conversational healthcare services
论文作者
论文摘要
聊天机器人正在成为访问和提供医疗服务的有前途的平台。证据在于越来越多的公开聊天机器人旨在在提供预防，诊断和治疗服务中发挥积极作用。本文仔细研究了这些新兴的聊天机器人如何解决与医疗服务提供的设计方面，强调人类AI的互动方面以及AI自动化和决策的透明度。
Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at taking an active role in the provision of prevention, diagnosis, and treatment services. This article takes a closer look at how these emerging chatbots address design aspects relevant to healthcare service provision, emphasizing the Human-AI interaction aspects and the transparency in AI automation and decision making.
