论文标题
建立正式框架以部分合规性的业务流程
Towards a Formal Framework for Partial Compliance of Business Processes
论文作者
论文摘要
二进制“是 - 不”的过程合规性概念对管理人员评估公司的运营绩效并不是很有帮助，因为大量案件属于部分合规性的灰色区域。因此，有必要有方法可以根据指标来量化部分合规性，并能够通过为其分配合规性值来对实际情况进行分类。在本文中，我们制定了一个评估框架，以量化不同级别的抽象（例如任务，跟踪和过程水平）以及每个任务的多个维度（例如时间，时间，货币，货币，角色，数据和质量相关）的业务流程的合规性水平，以便为管理人员提供有关其操作的更多有用信息，并帮助他们改善他们的决策过程。我们的方法还可以通过使地方，州和联邦政府更加灵活并改善公民的生活来提高社会价值。
Binary "YES-NO" notions of process compliance are not very helpful to managers for assessing the operational performance of their company because a large number of cases fall in the grey area of partial compliance. Hence, it is necessary to have ways to quantify partial compliance in terms of metrics and be able to classify actual cases by assigning a numeric value of compliance to them. In this paper, we formulate an evaluation framework to quantify the level of compliance of business processes across different levels of abstraction (such as task,trace and process level) and across multiple dimensions of each task (such as temporal, monetary, role-, data-, and quality-related) to provide managers more useful information about their operations and to help them improve their decision making processes. Our approach can also add social value by making social services provided by local, state and federal governments more flexible and improving the lives of citizens.
