论文标题
以用户为中心的设计（VIII）：智能社会技术系统和未来人为因素的前景研究的新框架
User-Centered Design (VIII): A New Framework of Intelligent Sociotechnical Systems and Prospects for Future Human Factors Research
论文作者
论文摘要
传统的社会技术系统（STS）理论已被广泛使用，但是当我们进入情报时代时，在STS环境中有许多新特征，从而导致了传统STS的局限性。基于“以用户为中心的设计”理念，本文提出了一个新的智能社会技术系统（IST）的框架，并概述了IST的新特征及其对智能系统开发的影响。 IST的未来研究需要跨学科的合作，包括人为因素工程，本文最终提出了人为因素工程方法论和方法的两个方面的建议。
Traditional sociotechnical systems (STS) theory has been widely used, but there are many new characteristics in the STS environment as we enter the intelligence era, resulting in the limitations of traditional STS. Based on the "user-centered design" philosophy, this paper proposes a new framework of intelligent sociotechnical systems (iSTS) and outlines the new characteristics of iSTS as well as its implications for the development of intelligent systems. Future research of iSTS requires interdisciplinary collaboration, including human factors engineering, this paper finally proposes suggestions from two aspects of human factors engineering methodology and approaches.
