论文标题

在文本摘要中映射人类互动的设计空间

Mapping the Design Space of Human-AI Interaction in Text Summarization

论文作者

Cheng, Ruijia, Smith-Renner, Alison, Zhang, Ke, Tetreault, Joel R., Jaimes, Alejandro

论文摘要

自动文本摘要系统通常涉及人类准备数据或评估模型性能,但是在与人工AI互动或得到AI协助时,缺乏对人类角色,经验和需求的系统性理解。从以人为本的角度来看,我们在文本摘要和更广泛的文本生成任务中绘制了人类互动的设计机会和考虑因素。我们首先对70篇论文进行了系统文献综述,从而在AI辅助文本生成和相关设计维度中开发了五个相互作用的分类法。我们为每种相互作用设计了文本摘要原型。然后,我们在原型的帮助下采访了16位用户,以了解他们对效率,控制和信任的期望,经验和需求,并在文本摘要中对AI进行了相应的设计考虑。

Automatic text summarization systems commonly involve humans for preparing data or evaluating model performance, yet, there lacks a systematic understanding of humans' roles, experience, and needs when interacting with or being assisted by AI. From a human-centered perspective, we map the design opportunities and considerations for human-AI interaction in text summarization and broader text generation tasks. We first conducted a systematic literature review of 70 papers, developing a taxonomy of five interactions in AI-assisted text generation and relevant design dimensions. We designed text summarization prototypes for each interaction. We then interviewed 16 users, aided by the prototypes, to understand their expectations, experience, and needs regarding efficiency, control, and trust with AI in text summarization and propose design considerations accordingly.

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