论文标题
为儿童开发值得信赖的对话代理的准则
Guidelines to Develop Trustworthy Conversational Agents for Children
论文作者
论文摘要
体现在演讲者或聊天机器人中的对话代理（CAS）在某些国家 /地区变得非常流行，尽管他们以成人为中心的设计，但它们已成为儿童生活的一部分，产生了以儿童为中心的值得信赖的系统。本文介绍了文献综述，以确定儿童使用时CAS带来的主要机会，挑战和风险。然后，我们使用Delphi方法论与来自不同学科的专家的Delphi方法论，考虑了AI的相关道德准则，并将其适应该系统和人群。通过此分析，我们提出了具体指南，以帮助CAS开发人员改善他们对可信赖和儿童的设计。
Conversational agents (CAs) embodied in speakers or chatbots are becoming very popular in some countries, and despite their adult-centred design, they have become part of children's lives, generating a need for children-centric trustworthy systems. This paper presents a literature review to identify the main opportunities, challenges and risks brought by CAs when used by children. We then consider relevant ethical guidelines for AI and adapt them to this particular system and population, using a Delphi methodology with a set of experts from different disciplines. From this analysis, we propose specific guidelines to help CAs developers improve their design towards trustworthiness and children.
