论文标题

基于区块链和智能合约的以客户满意度为中心的食品交付系统

A customer satisfaction centric food delivery system based on blockchain and smart contract

论文作者

Talukder, A. A. Talha, Mahmud, Md. Anisul Islam, Sultana, Arbiya, Pranto, Tahmid Hasan, Haque, AKM Bahalul, Rahman, Rashedur M.

论文摘要

由于互联网连接的扩大以及设备的可用性增加,最近食品输送系统最近越来越受欢迎。这种系统的日益普及引起了人们对(i)信息安全,(ii)业务(B2B)深入折扣竞赛以及(iii)严格的政策执法的担忧。必须保护用户的敏感个人数据和财务信息。此外,为了追求获利,餐馆倾向于提供高折扣,从而产生比平时更高的订单。因此,餐馆和送货人员无法维持交货时间,并且经常会损害食物质量。在本文中,我们提出了一个基于区块链和基于智能合同的食品交付系统来解决这些问题。主要目标是删除佣金计划并减少由大量订单造成的服务延迟。这些协议已在以太坊测试网络上部署和测试。模拟表明了我们所需系统的成功实现;付款由我们的系统控制。演员(餐厅,送货员或消费者)必然遵守政策或否则受到惩罚。

Food delivery systems are gaining popularity recently due to the expansion of internet connectivity and for the increasing availability of devices. The growing popularity of such systems has raised concerns regarding (i) Information security, (ii) Business to business (B2B) deep discounting race, and (iii) Strict policy enforcement. Sensitive personal data and financial information of the users must be safeguarded. Additionally, in pursuit of gaining profit, the restaurants tend to offer deep discounts resulting in a higher volume of orders than usual. Therefore, the restaurants and the delivery persons fail to maintain the delivery time and often impair the food quality. In this paper, we have proposed a blockchain and smart contract-based food delivery system to address these issues. The main goal is to remove commission schemes and decrease service delays caused by a high volume of orders. The protocols have been deployed and tested on the Ethereum test network. The simulation manifests a successful implementation of our desired system; with the payment being controlled by our system. The actors (restaurant, delivery-person or consumer) are bound to be compliant with the policies or penalized otherwise.

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