论文标题
用户信息系统中的现状偏见（IS）采用和连续意图：文献审查和框架
Status Quo Bias in Users Information Systems (IS) Adoption and Continuance Intentions: A Literature Review and Framework
论文作者
论文摘要
信息系统（IS）采用和用户的持续意图对组织的数字转型具有主要影响。但是，由于用户对实施的阻力，进行数字化转型的组织面临着很大的障碍。现状偏见（SQB）在用户在采用新的IS或继续使用现有IS的决策中起着至关重要的作用。尽管最近的研究以验证了SQB对用户对实现的影响的影响，但SQB如何影响用户的IS采用和持续意图仍然知之甚少，这使得很难开发成功处理它的方法。为了解决差距，我们对SQB进行了系统文献综述。我们提出的框架结合了促进现状，SQB理论构建，SQB影响水平以及降低用户对用户抵抗力的因素的心理现象的实施，以增强对IS采用和持续意图的理解。
Information systems (IS) adoption and continuance intentions of users have a dominant effect on digital transformation in organisations. However, organisations undergoing digital transformation face substantial barriers due to user resistance to IS implementations. Status quo bias (SQB) plays a vital role in users decision-making regarding adopting new IS or continuing to use existing IS. Despite recent research to validate the effects of SQB on user resistance to IS implementations, how SQB affects the IS adoption and continuance intentions of users remains poorly understood, making it harder to develop ways of successfully dealing with it. To address the gap, we performed a systematic literature review on SQB in IS research. Our proposed framework incorporates the psychological phenomena promoting the status quo, SQB theory constructs, levels of SQB influence, and factors reducing the user resistance to IS implementations to enhance the understanding of IS adoption and continuance intentions.
