论文标题
Flowstorm:带有混合对话体系结构的开源平台
Flowstorm: Open-Source Platform with Hybrid Dialogue Architecture
论文作者
论文摘要
本文提出了一个称为Flowstorm的对话AI平台。 FlowStorm是一个开源SaaS项目,适用于创建,运行和分析对话应用程序。得益于快速和全自动的构建过程,该平台内创建的对话可以在几秒钟内执行。此外,我们提出了一种新颖的对话体系结构,该架构将树结构与生成模型的组合结合在一起。树结构还用于训练适合特定对话方案的NLU模型。但是,生成模型在应用程序中全球使用,并扩展了对话树的功能。此外,平台功能受益于开箱即用的组件,例如负责从发音中提取数据或使用爬行数据的数据。此外,可以直接在平台中使用自定义代码进行扩展。平台的基本特征之一是可以在应用程序跨应用程序之间重复使用创建的资产。有一个准备好的资产库,每个开发人员都可以在其中贡献。所有功能均可通过用户友好的视觉编辑器获得。
This paper presents a conversational AI platform called Flowstorm. Flowstorm is an open-source SaaS project suitable for creating, running, and analyzing conversational applications. Thanks to the fast and fully automated build process, the dialogues created within the platform can be executed in seconds. Furthermore, we propose a novel dialogue architecture that uses a combination of tree structures with generative models. The tree structures are also used for training NLU models suitable for specific dialogue scenarios. However, the generative models are globally used across applications and extend the functionality of the dialogue trees. Moreover, the platform functionality benefits from out-of-the-box components, such as the one responsible for extracting data from utterances or working with crawled data. Additionally, it can be extended using a custom code directly in the platform. One of the essential features of the platform is the possibility to reuse the created assets across applications. There is a library of prepared assets where each developer can contribute. All of the features are available through a user-friendly visual editor.