旅游信息咨询服务 Tourist information service  ICS  03.200 CCS  A 12   中华人民共和国国家标准 GB/T 26354—2025 代替 GB/T 26354—2010 2025-03-2 8发布 2025-07-0 1实施     国家市场监督管理总局 国家标准化管理委员会 发 布目　　次 前言   ·····································································································   Ⅲ 1     范围   ··································································································   1 2     规范性引用文件   ······················································································   1 3     术语和定义   ···························································································   1 4     总体要求   ······························································································   1 5     服务内容   ······························································································   2      5.1     信息提供   ·························································································   2      5.2     目的地宣传推广   ·················································································   2 6     服务方式   ······························································································   3      6.1     线上服务   ·························································································   3      6.2     线下服务   ·························································································   3 7     服务人员   ······························································································   3      7.1     基本要求   ·························································································   3      7.2     人员培训   ·························································································   4 8     服务设施设备   ·························································································   4      8.1     线上设施设备   ····················································································   4      8.2     线下设施设备   ····················································································   4 9     服务改进   ······························································································   4      9.1     统计与分析   ······················································································   4      9.2     意见与评价   ······················································································   5 GB/T 26354—2025     Ⅰ